USEFUL INFORMATION

FIVE STEPS TO MENTAL WELLBEING

It's well worth having a read of this document which can help with the mental wellbeing of you and your family. Click on the link to read in full.


MEET FAMILY HOUSING'S FINANCIAL & WELFARE OFFICER

Family Housing understand that tenants may sometimes experience financial problems and have difficulty in paying the rent. Help is available from Family's Financial & Welfare Worker, Phil Burge. Click here for full details of the help available and how to contact Phil.

FAMILY HOUSING'S REGULATORY OPINION 2016

Family Housing is regulated by the Welsh Government, who regularly publish a Regulatory Opinion on how Family Housing is performing. The 2016 Regulatory Opinion was published on 12th December 2016, and you can read it in English or Welsh by clicking on the links.


SCRUTINY PANEL APPLICATIONS & ALLOCATIONS REPORT

The Tenant Scrutiny Panel completed a lengthy report on Family Housing's Applications and Allocations procedures in January 2016. Since then Family Housing have implemented many of the Panel's recommendations and the Panel has continued to review the progress at regular intervals. A summary of the Panel's findings and updates on the outcomes can be viewed here.


THE BENEFIT CAP

You may have heard about the Benefit Cap on the news recently. It's a limit on the total amount of certain benefits you can get if you are working age. The Benefit Cap will only affect you if you're getting Housing Benefit or Universal Credit. If the cap affects you, your Housing Benefit or Universal Credit is reduced. Click on the link for a full explanation of the Benefit Cap, how it may affect you and where you can find help if it does.


BENEFIT CAP

From the 7th November 2016 the benefit cap has been lowered to £20,000 per year for couples and lone parents and £13,400 for single claimants. Those already subject to the higher benefit cap will see a drop in their entitlement to housing benefit immediately.  However, the majority of claimants will not be affected by the lower benefit cap until the 12th December 2016 in this area. It is vital that claimants are fully aware of these changes, that their entitlements to benefits are checked to ensure that they are not missing out on benefits that would exempt them from this cap applying or other help and assistance is provided.

Click on the link for a list of organisations that provide advice and information on benefits in Swansea.


SWANSEA CHILDREN'S CHOIR

The recently formed Swansea Children's Choir aims to help boys and girls between the ages of 7 and 13 grow their confidence through singing practice and performance. If you're interested in learning more, please click on the link which will take you to their Facebook page.


FAMILY HOUSING ANNUAL REVIEW 2015-2016

Family Housing have published their Annual Review 2015-2016. Click on the link to read it in English or Welsh.


POWER CUT? CALL 105

There's a new FREE number to call if you have a power cut at home. It’s free of charge and will put you through to your local network operator who can give you help and advice. You can read all about the new service at POWER CUT? CALL 105.


OVER 50 AND LIVING IN NEATH PORT TALBOT?

The Older Persons' Council works with Neath Port Talbot County Borough Council, various health services and the Welsh Assembly Government, along with many other organisations that have an influence over the lives of all older people. If you are aged over 50 and would you like to represent the older generation in your community within Neath Port Talbot, then you can learn more about the OLDER PERSONS' COUNCIL by clicking on the highlighted text.


DO YOU NEED HOUSING RELATED SUPPORT IN CARMARTHENSHIRE?

Housing related support can help prevent homelessness and help you live more independently in your home. Click on the highlighted link to learn more about FLOATING SUPPORT available in Carmarthenshire.


COMMUNITY HOUSING OFFICERS

The Community Housing Officers for some areas of Family Housing's housing have recently changed. A full list can be viewed by CLICKING HERE.


TENANTS' PANEL MINUTES

An updated list of Tenants' Panel meetings minutes is available by CLICKING HERE.


HOUSING ASSOCIATION REGULATION IN WALES

Members of the Family Housing Tenants' Panel recently attending a seminar run by TPAS Cymru about the Regulation of Housing Associations in Wales. If you're interested in finding out a little about how Family Housing is regulated by the Welsh Government you may find the following links useful:

Presentation by Maria Round, Family Housing's WG Regulation Manager
TPAS Cymru Fact Sheet - Regulation of Housing Associations
in Wales


FIND OUT ABOUT THE COPPER HERITAGE OF SWANSEA

morfa copperworks‘A must do’ – find out about the COPPER heritage of Swansea.
The tours are run by the friends of Hafod-Morfa Copperworks and the Swansea Museum Service. There is no charge but to book your place, phone the Swansea Museum Collections Centre on 01792 467282.
CLICK HERE for full details.

FAMILY HOUSING'S SELF EVALUATION REPORT 2016

Family Housing have published an easy-to-read synopsis of their Self Evaluation Report 2016. This gives all tenants an insight into how Family Housing are performing. Click on the links to read it in ENGLISH or WELSH.


SUPPORTING PEOPLE DIRECTORIES OF SERVICES

Please find below links to the lists of services provided in the five counties in which Family Housing Association operates.

Swansea
Pembrokeshire
Neath – Port Talbot
Ceredigion

Carmarthenshire
Carmarthenshire currently do not have a directory of services in this area. It will be added as soon as one becomes available.


FAMILY MATTERS WINTER 2015 EDITION

The latest version of the Family Housing newsletter, "Family Matters", is out now! Download or read it now by CLICKING HERE.


ONLINE TODAY: HELPING PEOPLE WITH SENSORY LOSS GET ONLINE

OnlineTodayTechnology can make life easier if you have hearing or sight problems, but knowing where to start isn't always easy - Online Today Cymru is here to help. CLICK HERE for more information.


WANT HELP FINDING WORK OR HELP WITH IT SKILLS?

Family Housing can offer help and support if you want to:

  • Access training
  • Gain new skills
  • Search for jobs
  • Learn how to use the internet

For more information either CLICK HERE or contact Carol on 01792 482762


BARCLAYS DIGITAL DRIVING LICENCE

Family Housing are partnering with Barclays to create a digital savvy society. Click on the the blue link below for more info and to sign up to start your Digital Driving Licence, and interactive learning experience, endorsed by City & Guilds.
Barclays Digital Driving Licence


WORK EXPERIENCE AND APPRENTICESHIP OPPORTUNITIES

Family Housing is working with their contractors and agents to deliver work experience and apprenticeship opportunities in  trades such as plumbing & heating, maintenance / building repairs, electrical and office administration.

Please contact Teresa Greenall on 01792 482160  mobile 07811 355881 for more details or  to register.

For information on the shared apprenticeship scheme see the Cyfle Building Skills website.


TIME CREDITS IN AMMANFORD

Family Housing is currently working with SPICE – to deliver a time credit scheme in Ammanford.  It means that tenants can give an hour of their time in helping someone else and earn one credit.  The credit can be spent at a lot of places.  This is a great way to foster community relations whilst at the same time helping each other.

Please CLICK HERE for further information or contact Teresa Greenall at Family Housing - Tel: 01792 482160 or email teresa.greenall@fha-wales.com


DEMENTIA CONNECT

Dementia Connect is Alzheimer's Society's brand new dementia services directory for anyone affected by dementia in England, Wales and Northern Ireland. With over 5,000 listings of local information, support and services, it’s the most comprehensive and easy-to-use online directory of its kind using a simple postcode search. CLICK HERE to go straight to the search page.


RECYCLING WHITE GOODS IN CARMARTHENSHIRE

Gwyn i Wyrdd is part of the Social Care, Health & Housing Department of Carmarthenshire County Council. The project is part of a training facility for adults with disabilities and individuals that are economically inactive seeking work experience and training.

Gwyn i Wyrdd Domestic Appliance Reuse Centre Cross Hands Carmarthenshire is a project to minimize the amount of WEEE (Electrical Waste) generated in Carmarthenshire and to promote the recycling, repair and reuse of electrical goods in particular white goods.

They will collect your unwanted white goods for free (£10 for up to 2 refrigeration items). You can also buy refurbished items. Full details are on their WEBSITE.


FAMILY HOUSING'S YOUTUBE CHANNEL

Family Housing have their own YouTube channel with some useful videos to help tenants. CLICK HERE and watch the videos to learn more about Family Housing's services and staff.


CHEAPER BROADBAND

There's a lot more competition out there now for broadband deals. A few companies are now offering further discounts to social housing tenants.

Try BT on 0800 032 7977 or Happus on 03300 10 55 99. Happus also offer affordable hardware.


LOOKING FOR A FAMILY HOUSING HOME?

If you're looking to apply for a home with Family Housing, they now publish a list of their open waiting lists on their website. CLICK HERE to see where properties are available (opens in a new tab / window).


THE ADVICE CAFÉ

Advice_CafeAre you from an ethnic minority background and aged 50+? Come and talk to the Advocacy Officer at Swansea Mosque about local services, activities and events. The Welcome Event is on Monday 18th May 2015 at 2pm and then The Advice Café will be on the first Monday of every month. CLICK HERE for full details (opens in a new tab window).


STREETLIFE - THE LOCAL SOCIAL NETWORK

streetlifeStreetlife is a free and simple website that connects local people. It’s handy for sharing practical information like crime alerts, lost pets and community events, and for exchanging skills, belongings and recommendations with neighbours.
Join in at www.streetlife.com and let’s build a better connected community! (Link opens in a new tab / window).




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