Carol Johns is Family Housing’s Tenant Participation Officer, helping to ensure that tenants’ views are fed into the services the association delivers to its tenants.

If you would like to become involved, Carol can assist with providing transport for you to come to a meeting or covering your transport costs. She can help find support and training if you wish to become involved with formal groups.

Carol is editor of the Tenant Newsletter and organises the annual garden competition.
Part of Carol’s role is also to ensure that staff have the skills and knowledge to support you to get online and help you learn more about the Internet.
The Internet has so many uses. You can pay your rent, find out how your benefits are changing and get ready for Universal Credit. You can shop, email, keep in touch with friends and family, pay bills, look for a job and much more.

To find out more, please contact Carol Johns, Tenant Participation Officer at 43 Walter Road, Swansea, SA1 5PN, telephone 01792 482762 or email



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