DIRECT DEBITS CHANGES

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Family Housing Association Wales Ltd has changed the way in which we set up and manage direct debits.  Allpay are now collecting our direct debits and this means that our tenants can set up and amend your payments for Rent, Water or Recharges over the phone or at Family Housing Association’s office with an Income Recovery staff member. We can now offer more flexible payment cycles which are weekly, fortnightly, 4 weekly, monthly, quarterly and annual.

If you would like more information on this, to set up or amend a direct debit please contact the rents team by:

  • Phone : 01792 482705 or
    Freephone: 0800 021 3930
  • Email: rents@fha-wales.com
  • In person or writing:
    43 Walter Road, Swansea, SA1 5PN
  • Text: 07554 654400



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