SUPPORTING PEOPLE DIRECTORIES OF SERVICES

Please find below links to the lists of services provided in the five counties in which Family Housing Association operates.

Swansea
Pembrokeshire
Neath – Port Talbot
Ceredigion

Carmarthenshire
Carmarthenshire currently do not have a directory of services in this area. It will be added as soon as one becomes available.




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FIRE DOOR SAFETY

fire doorA door’s a door’s a door, right? No, a fire door is an engineered safety device.

Fire doors are a crucial part of the passive fire protection of every commercial, public and multiple occupancy building.  They save lives and property. CLICK HERE to read an article all about fire doors and why they’re so important!




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NEW ANTI-SOCIAL BEHAVIOUR TRIGGERS – A STRONGER VOICE FOR VICTIMS

Victims of anti-social behaviour (ASB) have been given a stronger voice thanks to the introduction of the Community Trigger.

The new initiative has been introduced in the UK and processes have been put in place in Carmarthenshire, Ceredigion, Powys and Pembrokeshire to allow people to access the new power.

Read the full story in ENGLISH or WELSH.




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DIRECT DEBITS CHANGES

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Family Housing Association Wales Ltd has changed the way in which we set up and manage direct debits.  Allpay are now collecting our direct debits and this means that our tenants can set up and amend your payments for Rent, Water or Recharges over the phone or at Family Housing Association’s office with an Income Recovery staff member. We can now offer more flexible payment cycles which are weekly, fortnightly, 4 weekly, monthly, quarterly and annual.

If you would like more information on this, to set up or amend a direct debit please contact the rents team by:

  • Phone : 01792 482705 or
    Freephone: 0800 021 3930
  • Email: rents@fha-wales.com
  • In person or writing:
    43 Walter Road, Swansea, SA1 5PN
  • Text: 07554 654400



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LOVE FOOD HATE WASTE!

Love Food Hate Wales14We’re all trying to make our money stretch as far as possible these days, so here’s a helpful session to help you get the best value out of the money you spend on food. We’d need a minimum of four people to organise a session – so contact Teresa Greenall at Family Housing if you’re interested. Click on the picture to enlarge and read the details.

Teresa can be contacted by phone (01792 482160) or email (teresa.greenall@fha-wales.com).




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