Amico – Family Housing electrical contractors
Amico is an electrical contracting company for Family Housing Association. We carry out the reactive maintenance and the inspection and testing along with the planned maintenance works.
We have worked for a number of housing associations over the last 20 years.
Amico Electrical Services Ltd has office and warehouse facilities in Gorseinon. The office is open Monday-Friday 8.30am to 5.30pm. The office telephone is answered in the evenings and at weekends. We operate 24hour/7 days a week service.
All of our office staff are experienced and agood customer service is paramount to them. when a call is received they always ring the customer/tenant to make a convenient appointment. we never call without pre-arranging it. We believe that it is important for the engineers to wear uniform and carry ID.
We always try to keep the same engineers on the same contracts. This means that they become recognised and familiar to the tenants. The tenants are then reassured and more at ease when they know the face at the door.
Each engineer drives a fully liveried van and again these are easy to recognise. The maintenance vehicles are usually large and are able to carry a large range of stock and equipment. The stock is tailored to meet the contract needs. It is our aim to complete jobs on the first visit wherever possible. We want to avoid a second call because of the added inconvenience they mean to the tenant. Again all subsequent calls will be pre-arranged either by the office or the engineer.